This chapter examines the first of four phases every cloud implementation should have, beginning with the Launch phase and opening with an explanation of on-boarding methodology. While not a rehash of project management methodology, it provides best practice recommendations for selecting a project team, finding a partner, establishing project governance, creating project plans, reviewing and defining scope and transition, defining priorities, and refining roles and responsibilities.
This chapter covers the importance of software updates. It may seem like a boring topic, but keeping software up to date is essential to good security. We also talk about how a provider can implement updates without interrupting your service. You'll understand how those updates have prevented issues in the past and where to look for new SAP notes, which detail fixes. You should be able to ask intelligent questions about their update policy to make sure it's as aggressive as you need it to be.